Outsourced QA for SaaS teams

Catch bugs before your users do.

ReviewLab runs structured test cycles on your features and delivers detailed bug reports with annotated screenshots, severity ratings, and numbered reproduction steps.

No hire required. Flat monthly fee. Reports in your portal within five business days.

Human-led testing. GDPR-compliant. Based in Lyon, France.

A software developer at a dual-monitor workstation reviewing a detailed bug report

What a report looks like

Structured reports your team can act on

Every test cycle produces the same format: severity-rated bug reports with annotated screenshots, numbered reproduction steps, and a clear status trail through the client portal.

BUG-0412
Critical

Checkout step 3 skips address validation on mobile Safari

Flow: Guest checkout, step 3 of 4. Affects iOS 16+ on Safari 17.

  1. 1Open product page and tap Add to cart.
  2. 2Proceed to checkout as guest.
  3. 3On step 3, leave the address field blank and tap Continue.
  4. 4Observe: form submits without error. Step 4 loads with empty address.
Reported: 2 Jul 2025
Env: Staging v2.14.1

Severity classification

Every bug rated on impact

Critical
Critical
High
High
Medium
Medium
Low
Low

Rated per finding, so your team prioritises the fix queue instantly.

Test request tracker

Your requests, at a glance

Submitted
2
In progress
1
Report ready
3
Every request has a traceable state from day one.

Annotated screenshot

Every finding, pinpointed

!
Field accepts blank input

Screenshots include coordinate markers and plain-English annotations — no guessing what we found or where.

Report turnaround

Results in days, not weeks

Starter5

business days turnaround

Growth3

business days turnaround

Release1

business day (priority)

100%

Human-led. Every test run by a real QA engineer.

How it works

Three steps, one report, no hires.

The whole cycle runs through the portal. Your team never needs to onboard a contractor, write a job description, or chase a freelancer.

  1. 01

    Step one

    Submit a test request

    Log into the client portal and describe what needs testing: the feature, the flow, and any edge cases to cover. Our team picks it up the same business day.

  2. 02

    Step two

    We run the test cycle

    A human tester works through every path in your request, documents each finding with annotated screenshots, severity ratings, and numbered reproduction steps.

  3. 03

    Step three

    You receive a structured report

    Your full bug report lands in the portal within the turnaround window on your plan. Review, prioritise, and share with your dev team. No back-and-forth required.

Every plan follows this exact workflow. The only difference is cycle frequency and turnaround time.

Why teams trust ReviewLab

Built for teams who can't afford surprises

Every aspect of how ReviewLab operates is designed to protect your data, your users, and your release cadence.

Two engineers reviewing a structured bug report together on a large monitor
Human-led, every cycle

A real person runs every test. No scripts, no shortcuts.

Our testers follow your product's critical flows manually, so the subtle breakages that automated coverage skips still get found and filed.

GDPR-compliant by design

Based in Lyon, France. Your data stays in the EU and is handled under French data-protection law.

EU law applies

No AI Act exposure

We run human testers, not inference models. No AI processes your test data, so no AI Act obligations pass to your team.

Zero model exposure
A screenshot of a web UI with numbered annotation overlays marking bugs for the bug report
Annotated screenshots

Every bug numbered, circled, and explained.

Per-client data isolation

Bug reports, annotated screenshots, and credentials are siloed by account. Your data does not touch another client's environment.

Siloed by default

Predictable turnaround times

No waiting on availability. Every plan ships to a committed window — five, three, or one business day — so you can plan your release around it.

5business days, Starter
3business days, Growth
24hcritical path, Release

Plans

Flat monthly fee, no surprises.

Pick the cadence that fits your release schedule. Pause or switch plans any month.

Monthly retainer

Starter Retainer

€300/ month
1 test cycle / month5-business-day turnaround

Up to 3 features or flows

One test cycle per month covering up to three features or user flows. Deliverable: structured bug reports with annotated screenshots, severity ratings, and numbered reproduction steps, submitted via the client portal. Five-business-day turnaround. The lowest-friction way to prove the model.

Recommended

Monthly retainer

Growth Retainer

€550/ month
2 test cycles / month3-business-day turnaround

Up to 6 features or flows

Two test cycles per month covering up to six features or flows. Same structured report standard plus a monthly summary of recurring issues and regression risks. Three-business-day turnaround. Built for teams shipping weekly who need broader coverage without adding headcount.

Monthly retainer

Release Retainer

€900/ month
Up to 4 test cycles / month24-hour priority turnaround

Critical-path flows, on demand

Up to four on-demand test cycles per month with priority 24-hour turnaround on critical-path flows. Includes a short onboarding session to map your product's critical user flows. For teams on daily shipping schedules or aggressive sprint cadences.

One-time

One-Time Bug Audit

€250
Single-pass auditSingle engagement

1 feature or user flow

A single-pass audit of one feature or user flow with a full structured report: annotated screenshots, severity classification, and reproduction steps for every finding. No retainer required. The fastest way to see what ReviewLab delivers before committing.

All plans billed monthly. Cancel or switch any time. VAT may apply depending on your country.

Get in touch

Not ready to buy yet? Tell us what you need tested.

Send us the detail and we will come back within one business day with a clear plan — no sales call required.

Staging URLs and extra context help us scope your first cycle accurately.

No spam. We reply within one business day.

Prefer email? reviewlab@sogoodmail.co

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